Refund policy

Return & Refund Policy

At Muscle Mommy, each item is made especially for you. Because our products are produced on demand, we generally cannot accept returns or exchanges for incorrect size or color selections, changes of mind, or buyer’s remorse.

Please review product descriptions and sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of receiving your order. We’ll work with you to make it right.

Please include:

● Your order number

● A brief description of the issue

● Clear photos showing the problem

After reviewing your claim, we may provide a replacement or refund, as appropriate.

Sizing & Exchanges

Because our apparel is made to order, we do not offer returns or exchanges when the wrong size is ordered.

Sizing can vary between products, so please review the size guide provided on the product page before ordering.

If we sent you a size different from the size you ordered, please contact us so we can correct the issue.

Order Changes & Cancellations

We begin processing orders quickly. Once an order has entered production, it may no longer be possible to change or cancel it.

If you need to make a change, contact us as soon as possible after placing your order. We cannot guarantee that changes or cancellations can be made once production has begun.

Refunds

If a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the refund is due to an error with your order or a damaged or defective product.

Lost Packages

If your tracking information shows that your package has not arrived or appears to be lost in transit, please contact us so we can help investigate the shipment.

If tracking shows that an order was delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier.

Contact Us

Questions or problems with your order? Please contact Muscle Mommy through the contact information provided on our website. We’re happy to help and want you to love what you ordered.

Last updated: August 19, 2026